FAQs

How much does shipping cost?

Shipping costs are calculated at checkout. All orders over $79 get FREE shipping! 🙌

 

How do your Order More Save More discounts work?

You can learn about our automatic discounts on our Order More Save More page.

 

How many cookies come in a batch?

Each batch of Clutch Cookies comes with your choice of 12 Regular size (2-ounce) cookies or 6 Large size (4-ounce) cookies that have been freshly baked, chilled, and vacuum-sealed.

 

What’s the best way to store your cookies?

Our gourmet cookies are masterfully handmade to order 👨‍🍳 After baking our cookies to a perfect medium-rare — the best way to experience their rich, unforgettable goodness — we immediately chill and vacuum-seal them to lock in freshness and flavor, then ship them directly to your door. Keep your cookies in their vacuum-sealed pouch until you’re ready to prep them. Here’s how long your cookies will stay perfect:

• In the Freezer for up to 3 months
• In the Fridge for up to 7 days
• On the Counter for up to 4 days
• In your Hands for up to 3 seconds

What’s the best way to prep your cookies?

The best way to experience the warm and gooey goodness of your cookies is to prep them in the oven.

Here are our top 3 ways to prep them:

1. Clutch Bake — Place them frozen (don’t thaw) on a cookie sheet & bake at 350°F for 8-12 minutes
2. Thawed Bake — If frozen, thaw them on the counter for a few hours then place them on a cookie sheet & bake at 350°F for 4-8 minutes
3. Quick Bake — Microwave thawed cookies individually for 10-15 seconds

 

What is a pre-baked cookie?

A pre-baked cookie is a cookie where the ingredients have been prepped, mixed, and baked before delivery (as opposed to a cookie mix or cookie dough product). Our service is designed to take the wait, guess, stress, and mess out of homemade cookies by sourcing premium, natural ingredients and doing all the prepping, mixing, and baking — then vacuum-sealing and shipping the pre-baked cookies directly to your door.

How many cookies do I need?

In most cases, you can match up the number of cookies with the number of people you’ll be serving. That said, depending on how many sweet tooths you have, you may want to plan on some extras — especially if you’re serving Regular size cookies. For Large size cookies, it’s usually a one-to-one ratio 😉

 

I just made an order. When will my cookies get delivered?

Our cookies are handmade to order and are processed within 1 business day and shipped within 2 business days. Once shipped, you will be notified and will be provided a tracking number. Orders are typically delivered within 3 business days after ordering.

 

Can I see the ingredients list for each cookie flavor?

You can view the ingredients list for each cookie flavor by navigating to it on the Order Now page and clicking on the 'View nutritional details' link in the product description.